Orders and Returns

 

Delivery:-

UK  Deliveries

Order £19.99 and Under

Order £20-£39.99

Order £40 and Over

48H 2-3 Days

Free

 

 

Tracked 24h  1-2 Days

£2.99

Free

 

Courier Next Day

£6

£4

Free

Courier Saturday Delivery

£12

£12

£12

 

 

 

 

Standard Product Deliveries will take place between 08:00-18:00 Monday to Friday.

All orders must be placed before 2 pm to ensure they are dispatched that day.

 

NOTE: For Saturday  Deliveries, orders must be placed before 1 pm on Friday to ensure they are delivered on this date.

 

Express 24-hour service includes business days only. If an order is placed on a Friday, it will not be delivered on Saturday unless a surcharge has been paid for the upgraded service and the order was placed before 2 pm.

 

Saturday orders must be placed before 2 pm the Friday of that weekend.

The courier will only be able to deliver to your front door or the main entrance to the building should you live in a flat.

All delivery prices are shown inclusive of VAT.

International orders over 150cm in length will be canceled due to Parcelforce restrictions.

 

Due to PayPal regulations, we are unable to change the address on any orders paid for via this method.

We are also unable to change the delivery address of any orders once the products have been dispatched

 

When and how can I return an item?

 

Changing your mind

 

As our valued customer, your satisfaction is our top priority. If, for any reason, you are not completely satisfied with your purchase, you have 14 days (from the date you receive your goods) to return it to us for a full refund. The item has to be returned in the original condition unused and undamaged in the original packaging. The returning cost will not be refunded.

 

Returning an item

 

Step 1:

 

Please login to your account go to View the orders I have made. within 14 days of receiving your goods. Fill in the return form and click on the return button. You will be given an individual return number, which allows us to identify the returned product when we receive it.

 

 Or you can contact us via the following methods:

   Return request: 

 

Website: Use our Online Contact Form

E-mail: contact@bargainsbay.com

 

Step 2:

 Send the package with sufficient postage to our return address

Bargains Bay

Unit 7 Broxtowe Business Park

Nottingham

NG8 6QP

We kindly request that you return the goods at your own cost: these return costs will be reimbursed as soon as we receive the goods, provided you informed us within the 14-day deadline.

*We will refund the return costs in accordance with the standard rates of our collection partners. We will not refund the costs incurred for express delivery or oversized parcels. If packages are difficult to transport we can arrange collection. Please get in touch with our customer services team for further information.

Faulty or part faulty goods:-

 

In the unlikely event that there was a problem with your order or the goods were faulty, please contact our customer service to arrange a replacement or refund.